Refund Policy

30-Day Refund Requests

We want you to feel confident trying Herslf products. If you are not satisfied with your first purchase, you may contact us within 30 days of delivery to request a refund.

Refund requests are reviewed on a case-by-case basis and are not guaranteed. If approved, refunds may be issued for up to two units from your first order and will be limited to the amount actually paid for the eligible product(s).

Unless otherwise instructed, you may not be required to return opened or used products. If a return is required, we will provide instructions before your refund is processed.

Original shipping charges, expedited shipping fees, and other delivery-related costs are non-refundable.

Refunds are issued to the original form of payment. Once approved, please allow several business days for the refund to appear, depending on your bank or payment provider.

We may request your order number, photos of the product or packaging, and additional information regarding your experience before approving a refund request.

Herslf reserves the right to deny requests involving repeated refund claims, excessive quantities, suspected abuse, fraudulent activity, purchases from unauthorized sellers, or circumstances outside the intended purpose of this policy.

If your order arrives damaged, defective, incorrect, or missing items, please contact us as soon as possible so we can review the issue and determine an appropriate resolution.

Purchases made through third-party retailers or marketplaces are subject to the return and refund policies of the retailer where the purchase was made.

To request a refund, contact YOURSUPPORTEMAIL with your order number and a brief description of the issue.